Delivery times & rates
| Destination | Delivery time | Cost |
|---|---|---|
| Germany | 2–4 business days | €3.90 · Free over €50 |
| EU | 3–6 business days | €6.90 · Free over €75 |
| UK & Switzerland | 4–7 business days | €12.90 |
| USA & Canada | 7–10 business days | €18.90 |
| Rest of world | 7–10 business days | From €22.90 |
Processing
Orders placed before 14:00 CET on a business day are processed the same day. Orders placed after 14:00, on weekends or on public holidays are processed the next business day.
Tracking
Every order ships with end-to-end tracking. You'll receive a shipping confirmation email with your tracking link as soon as the parcel leaves our warehouse.
Customs & duties
Orders shipped outside the EU may be subject to import duties or taxes collected by the destination country. These charges are the responsibility of the recipient.
Lost or damaged parcels
If your parcel hasn't arrived within the estimated window, or arrives damaged, email support@elixer.com with your order number and we'll make it right.